Stephen Bowman

UX Designer × Builder

I design enterprise toolswhere the stakes are high

I've spent 7 years on the problems most designers avoid. At United, I helped agents ditch 13 legacy tools for one workspace. At Janssen, I built an FDA-compliant design system across 18 pharma brands. I ship products, not just pixels.

CASE STUDIES

Work

Production-grade interfaces shipped to Fortune 500 clients. Each project represents months of research, iteration, and measurable business impact.

Stephen Bowman

About

7 years designing tools for messy, regulated industries. Healthcare, airlines, government.

  1. 60% admin reduction
    Product DesignerAstraZeneca

    Built AI tools for Oncology. Chatbots, risk dashboards, compliance assistants.

    • 60% less admin overhead
    • 40% faster info lookup
    • Merged 6 knowledge bases into one
  2. State award winner
    UX DesignerCalifornia DHCS · IBM Consulting

    Cloud migration for hundreds of Medi-Cal apps. Won a state award.

    • Moved team from Adobe XD to Figma
    • 40% faster design cycles
    • WCAG-compliant design system
  3. Contract extended
    UX DesignerGoogle · IBM Consulting

    Redesigned agent dashboard with Salesforce + predictive AI. Got IBM a contract extension.

    • 50% less context switching
    • Competitive analysis shaped the roadmap
    • 4 features shipped Q1 2023
  4. 18 brands unified
    Lead UX DesignerJanssen Pharma · IBM Consulting

    Ran UX for 18 pharma brands. Built an FDA-compliant design system.

    • 80% fewer UI inconsistencies
    • 35% faster FDA reviews
    • Led 2 designers
  5. 40+ stakeholders
    UX DesignerAT&T · IBM Consulting

    Ran 4-day design workshops with 40+ stakeholders. Rethought wireless rate plans.

    • 20% better retention
    • 600-page strategy deck
    • Journey maps + competitive research
  6. $M+ contract
    UX DesignerBP · IBM Consulting

    Shipped MVP for BPme food ordering. Worked with UK and Australia teams.

    • Multimillion-dollar contract
    • MVP live December 2019
    • Voice-to-text ordering
  7. 15% bookings ↑
    UX StrategistAll Nippon Airways · IBM Consulting

    Redesigned ANA.co.jp for Western travelers. Led workshops in Tokyo.

    • 15% more mobile bookings
    • Created UX 2020 roadmap
    • Benchmarked 8 airlines
  8. 250% efficiency ↑
    UX DesignerUnited Airlines · IBM Consulting

    Consolidated 13 legacy systems into one agent dashboard.

    • 250% efficiency gain
    • Went from 2 to 7 resolutions/hour
    • Won more project contracts
Capabilities
Generative AIChatbots, compliance assistants, AI workflows
Design SystemsFDA/HIPAA/WCAG compliance, enterprise scale
Enterprise UXComplex workflows, legacy integration, data viz
Design ThinkingWorkshop facilitation, stakeholder alignment
ResearchUser interviews, competitive analysis, usability testing